BDO File Exchange
Quick Start Guide for Clients
About File Exchange
BDO File Exchange is a web-based file transfer solution providing a simple way to transfer files securely between BDO professionals, BDO clients and other non-BDO contacts.
Updating File Exchange has made logging in easier than ever! Learn how by downloading the new Quick Start Guide.
Read the Quick Start Guide for information on:
- How to access File Exchange
- How to send files
- How to download a file from an email notification
Items to Note:
- External users will need to register their email account to access files.
- The email address used to register and log in must match the email address to which the file was sent.
- Messages received from File Exchange cannot be forwarded. Each link is unique to the recipient for security reasons.
- Files may be downloaded up to 14 days after being received. After 14 days, the files will be deleted. Deleted files cannot be recovered by BDO National IT.
- The sender has the option of sending the message content secured.
- Files up to 8GB can be sent.
- To resend an email, the entire file must be re-sent and processed.
- Files may not be sent to email distribution lists; however, they can be sent to a Shared Mailbox.
- Security and technical documentation can be found in the top navigation area of the site.