NetSuite is a powerful cloud-based ERP system that helps enable businesses to manage finances, operations, and customer relationships. However, as organizations grow and their operational needs evolve, maintaining and tailoring NetSuite to meet their needs can become complex. Managed services for NetSuite offer a strategic approach to helping ensure system efficiency, seamless integrations, and enhanced performance. Below, we explore some of the most frequently asked questions about managed services for NetSuite.
How Much Does Managed Services for NetSuite Cost?
Managed services are designed to be flexible, scaling with a business’s needs. Many providers offer ad hoc support billed on an hourly basis, while structured managed services packages typically provide dedicated support starting at a set number of hours per quarter. These packages often allow businesses to allocate hours as needed, helping to ensure they receive tailored assistance for troubleshooting, system improvement, and strategic planning. Additional hours can usually be added as required, allowing for greater adaptability.
How Often Are NetSuite Updates Performed?
NetSuite releases two major updates each year, introducing new features and security enhancements. Managed services providers help businesses navigate these updates by testing their impact, identifying potential disruptions, and allowing a smooth transition. By proactively preparing for updates, organizations can reduce downtime and maintain operational efficiency.
Can Businesses Use Managed Services While Also Maintaining NetSuite Support?
Yes, many businesses complement their existing NetSuite support with managed services for assistance in specific focus areas. While NetSuite provides general product support, managed services can offer additional insights for system enhancements, customizations, integrations, and industry-specific best practices. This approach allows businesses to receive tailored guidance that aligns with their operational goals.
How Do Managed Services Support Applications Integrated With NetSuite?
A well-managed NetSuite environment often involves multiple integrated applications, including CRM tools, e-commerce platforms, and industry-specific solutions. Managed services providers assess integrations, eliminate inefficiencies, and improve workflows to help ensure NetSuite remains a central, reliable source of truth for business operations. Additionally, they work with third-party vendors to resolve issues and streamline data processes.
Choosing the Right Managed Services Provider for Your Business
Selecting a managed services provider is an important decision that impacts business continuity and long-term NetSuite performance. Organizations should look for a provider with deep NetSuite knowledge, flexible engagement models, and a proactive approach to system management.
For those seeking a trusted provider, BDO offers comprehensive Managed Services for NetSuite, delivering scalable solutions tailored to your business needs. Whether you require system enhancements, integration support, or ongoing maintenance, BDO’s team is ready to assist.
Learn more about BDO’s Managed Services for NetSuite and explore how our team can help enhance your NetSuite environment.