Integrating Urgent Care Providers’ Record Systems and Transforming Finances After Acquisition

Top 3 Areas of Impact

12%

increase in collection rate.

$8.2M

average monthly cash increase.

39%

reduction in gross accounts receivable days.

Summary

Learn how BDO assisted a private equity firm through its acquisition of an urgent care group and integration with an existing provider. By helping the client address challenges such as both care groups using different electronic health record (HER) systems, claims platforms, and operating procedures, our team was able to identify new efficiencies for the client.

Doctor and nurse talking.

Challenge

Both urgent care groups had multiple challenges that needed to be addressed during integration. This included the use of two different electronic health record (EHR) systems, as well as different claim platforms, an absence of standardized financial reporting and auditing practices, and operational inefficiencies in staffing, documentation, and finance.

Results