Organizational Culture Consulting

Clear purpose, vision, and values are the foundational elements of a healthy, high-performing culture

Articulate your principles and empower your people to thrive
To make a meaningful difference, your company values have to be more than words on a wall. They need to express who you are, who you aspire to be, what you stand for, and what you offer to employees as well as customers. They must be clear, believable, and consistent with your communications and actions. 

BDO can help you define your guiding ideals in a way that inspires trust and confidence, spurs commitment to shared ambition, and aligns the motivations of your key stakeholders.
 

BDO’s Approach to Purpose and Values

Start with Listening
We design employee listening exercises — including interviews, focus groups, and surveys — to understand your business context and needs, capture the employee experience, build alignment, and determine what needs to be amplified in your values to achieve your goals. 

Craft Messaging
We work with your leadership to craft clear messaging and compelling narratives that articulate desired mindsets and behaviors to engage your stakeholders.

Develop Activation Strategies
We create and execute strategies designed to inspire commitment and build enthusiasm for your purpose and values in a way that engages your people and propels your business forward.

Embed Across Your Talent Lifecycle
We work with you to integrate your purpose and values in a clear, evident way throughout the employee experience and across your talent lifecycle. 

Amplify Compelling Stories
We find and amplify “values in action” stories within your organization that demonstrate your commitment to your purpose and values and highlight how they move your organization forward with better outcomes.
 

Speaking the Language of Organizational Culture

A strong company culture provides a distinct competitive advantage

Understand who you are when you are at your best
We define organizational culture as that which makes us “us” — those shared qualities, attitudes, mindsets, norms, and behaviors that contribute to the overall character of your organization. It lives in your purpose and values. It’s expressed in the words and actions of your leaders. It’s made real in your policies and programs. And it’s evident in your communications, both internal and external. 

The power to influence change in your culture begins by understanding it — and that kind of awareness can be difficult to achieve from inside your organization. BDO’s professionals can help you see your culture’s strengths, identify the culture you aspire to have, and create a roadmap to close the gap between the two.

• 75% of knowledge workers say company culture is an important component of the employee experience. (BDO)
• A toxic corporate culture is by far the strongest predictor of industry-adjusted attrition and 10 times more important than compensation in predicting turnover. (MIT/Sloan)
• Companies with healthy cultures outperform the stock market by a factor of 3.36. (Great Place to Work/FTSE Russell)
• Revenue per employee at companies with successful cultures is double that of industry peers. (Great Place to Work/FTSE Russell)

What Is Organizational Culture? 

What makes us US

• Grounded in commitment to shared purpose, values, mindsets, and behaviors 
• Exemplified and amplified by the words and deeds of leaders 
• Actuated in an architecture of organizational practices and processes 
• Evident in our rituals, stories, and lore and our aspiration and practice day-to-day
• Visible in all relationships — colleagues, customers, and other stakeholders

Understanding the employee experience is the first step to improving satisfaction and performance

Know your organization’s state of mind
Employee engagement surveys are more than a point-in-time measure. They are a useful tool in understanding your employees’ experiences and engaging them as co-creators of your organization’s future. 

BDO’s professionals are conversant with today’s best-in-class employee survey approaches and know how to move from insight to action with your results. Whether you already have employee engagement survey results or need help crafting your next engagement survey, our team of professionals can help. 

Looking for a new engagement survey? Our industry-leading Beyond Insight® survey platform, grounded in our Deep Trust and High Expectations® model, helps unlock insights for organizations to help your business and your people thrive.
 

Beyond Insight® Employee Engagement Maturity Model

Engage your employees as co-creators of your organization’s future.

Accelerate your business with an aligned, high-performing culture

Establish a clear and compelling case for culture change
Shifts in the marketplace, changes to your business, and time itself can necessitate a shift in your culture. Culture change is often about starting a movement. It takes time and commitment from all levels of the organization. How you go about leading and managing your culture change determines how successful you will be. 

BDO’s consultants build from what’s working, navigate through challenges to create alignment, and help you cultivate a Deep Trust and High Expectations® culture where both your business and your people thrive. 

• 2 out of 3 organizations report that they have recently experienced disruptive change. (i4cp)
• The average employee experienced 10 enterprise changes — including culture transformation — in one recent year. (Harvard Business Review)
• Just 15% of all culture change efforts succeed. (i4cp)
• More than 80% of organizations manage change from the top down. (Gartner)
• Only 25% of employees are able to change the way they work when managed from the top down, even though 64% possess the skills required. (Gartner)

The Five A’s of Culture Change Management

• Assess the current state of your culture
• Align stakeholders on your culture aspiration
• Articulate where your culture needs to go and how you’ll get there
• Activate a strategy and work plan for your culture change journey
• Accelerate the “flywheel effect” so your business and your people can thrive

The health of an organization depends on the commitment of its employees

Engage and align your people to drive collective success
Employee enthusiasm and accountability can rise and fall with the fortunes of your business — the good news is, their level of engagement isn’t beyond your ability to influence. When your managers share concerns, or survey results indicate disconnection or dissatisfaction, there are steps you can take to build back your employees’ trust, confidence, and engagement. 

BDO’s experienced professionals can provide guidance and direction to help you inspire employees to deliver their best efforts. We understand the complex factors that affect employee attitudes and behavior, and we can help you develop plans for communication and action tailored to your organization’s culture and people. 
 

BDO’s Approach to Employee Engagement

Understand Employee Attitudes
We listen deeply to obtain an authentic, objective view of employee experiences through independent discussions, focus groups, and honest feedback.

Plan and Implement Employee Communication Strategies
We help develop and implement communication strategies aimed at creating employee awareness, understanding, commitment, and action that are aligned to business objectives.

Build Employee Engagement
By aligning with a common vision and goals, we can help improve employee awareness, understanding, commitment, and action.